Terms & Conditions

1. Acceptance of Terms

By accessing or using this website, submitting an enquiry, or requesting a booking with Broad Green View, you acknowledge that you have read and understood these Terms & Conditions and agree to be bound by them.

If you do not agree with these terms, please do not use the website or submit a booking request.

2. Website Information

We make reasonable efforts to ensure that the information displayed on this website is accurate and up to date.

However, photographs, descriptions, amenities, room information, prices, availability and other website content may change from time to time.

Website images are intended to provide a general representation of our property, rooms and experiences. Actual rooms, views and surroundings may vary.

3. Booking & Reservation Requests

A booking enquiry submitted through the website does not necessarily constitute a confirmed reservation.

A reservation is considered confirmed only after Broad Green View or the applicable booking provider confirms the reservation and, where applicable, the required payment or advance has been received.

4. Rates & Charges

Room rates and other charges may vary depending on dates, room category, occupancy, season, availability and applicable offers.

The applicable rate and charges communicated at the time of confirmation will apply to the reservation, subject to the terms of that booking.

5. Check-In & Check-Out

Standard check-in and check-out timings may apply and will be communicated during the booking or reservation process.

Early check-in or late check-out may be subject to availability and may involve additional charges.

Guests may be required to provide valid identification at check-in as required by applicable law or property procedures.

6. Guest Information

Guests are responsible for providing accurate information during the enquiry and booking process.

Guests should inform the property of any relevant requirements or special requests in advance. Requests are subject to availability and cannot always be guaranteed.

7. Cancellation & Modification

Cancellation and modification conditions may vary depending on the booking, rate plan, season, booking channel and other applicable conditions.

Where a specific cancellation or modification policy has been communicated at the time of booking, that policy will apply to the reservation.

Guests should contact Broad Green View as soon as possible if they need to modify or cancel a reservation.

8. No-Show

If a guest does not arrive for a confirmed reservation without prior cancellation, the applicable no-show conditions communicated at the time of booking may apply.

9. Payment

Where an advance payment, deposit or other payment is required, the applicable amount and payment instructions will be communicated during the reservation process.

Payments processed through third-party payment providers may also be subject to the terms and policies of those providers.

10. Property Rules & Guest Conduct

Guests are expected to behave responsibly and respectfully while staying at Broad Green View.

• Guests should respect other guests, staff, property and surrounding areas.
• Guests should follow reasonable safety and property instructions.
• Any intentional or negligent damage to property may result in applicable charges.
• Illegal activities or behaviour that creates a serious safety or disturbance concern are not permitted.
• Applicable property-specific rules communicated during the stay should be followed.

11. Damage to Property

Guests may be responsible for reasonable costs associated with damage caused to rooms, furniture, equipment or other property through intentional acts, misuse or negligence.

Any applicable charges will depend on the nature and extent of the damage.

12. Personal Belongings

Guests are responsible for taking reasonable care of their personal belongings during their stay.

Broad Green View should be informed as soon as possible regarding any lost property so that we can review the matter and assist where reasonably possible.

13. Acceptable Use of Website

You agree not to misuse the website, interfere with its operation, attempt unauthorized access, introduce malicious code, or use the website for unlawful purposes.

We reserve the right to restrict access where necessary to protect the website, our business, guests or other users.

14. Intellectual Property

Unless otherwise stated, content appearing on this website, including text, photographs, graphics, branding, logos and design elements, is owned by or used by Broad Green View with appropriate permission.

Website content should not be copied, reproduced, modified, distributed or commercially used without appropriate authorization.

15. Third-Party Websites & Services

Our website may contain links to third-party websites, booking services, maps, payment providers or social media platforms.

Broad Green View does not control the content, availability, policies or security practices of third-party websites. Your use of such services may be subject to their own terms and policies.

16. Availability & Website Errors

We may occasionally experience technical issues, maintenance periods, interruptions or errors on the website.

We reserve the right to correct pricing, availability or other website errors when they are discovered and to communicate the applicable correction where relevant.

17. Limitation of Liability

To the extent permitted by applicable law, Broad Green View shall not be responsible for indirect or consequential losses arising from the use of this website or circumstances beyond our reasonable control.

Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited.

18. Events Beyond Our Control

Broad Green View shall not be considered in breach of its obligations where performance is affected by circumstances beyond reasonable control, including natural events, severe weather, government restrictions, infrastructure failures, emergencies or other unforeseen circumstances.

19. Privacy

Information submitted through our website or during the booking process may be handled in accordance with our Privacy Policy .

20. Changes to These Terms

Broad Green View may update these Terms & Conditions from time to time to reflect changes in our services, website, operational practices or applicable requirements.

The updated version will be published on this page with a revised "Last Updated" date.

21. Governing Law

These Terms & Conditions shall be interpreted in accordance with the applicable laws of India.

Any dispute arising in connection with these terms or the services provided by Broad Green View shall be subject to the jurisdiction of the appropriate courts, subject to applicable law.

22. Contact Us

If you have any questions regarding these Terms & Conditions, your reservation, or our services, please contact us.